SPPB: Layout Bundles Aren't Working. - Question | JoomShaper
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SPPB: Layout Bundles Aren't Working.

Denis Mone

Denis Mone

SP Page Builder 1 week ago

hi Layout Bundles aren't working in the front-end editor. After clicking, a window appears with a spinning loading wheel (see screenshots). I checked this on all subscription-based websites, and the issue is identical.

https://osfts.ru/images/2025-10-14_13-08-00.png https://osfts.ru/images/2025-10-13_14-40-26.png

How to solve this problem?

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13 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206454

Hello Denis,

Thanks for reaching out to us.

I apologizes for this ionconvenience.

Please, try few minutes later. I hope it will be work ok.

Thanks

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Denis Mone
Denis Mone
Accepted Answer
1 week ago #206478

nothing has changed

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206621

Please, let me know which layout you want to import, I will do that by importing json as a work around.

Thanks

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Denis Mone
Denis Mone
Accepted Answer
1 week ago #206652

I use several layouts, all of which are custom. These aren't standard JoomShaper layouts. I also use this approach on several websites. Contacting you every time to import them is a bad idea. I need Layout Bundles to work without your intervention.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206689

We apologize for the inconvenience caused. Our site is currently undergoing maintenance to improve your experience. During this time, access to certain features, including product downloads, may be temporarily unavailable.

We are working diligently to complete the maintenance as quickly as possible. Please check back later, or feel free to reach out to us if you have any urgent concerns.

Thank you for your understanding and patience.

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Denis Mone
Denis Mone
Accepted Answer
1 week ago #206692

Okay, please let me know when the problem is fixed.

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M
mjandrew
Accepted Answer
1 week ago #206508

I am having the same issue. Layout Bundles haven't worked for the past few hours.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206598

Kindly create a new post and provide your admin access in the hidden content section. Make sure to take a complete backup of your site first.

Thanks!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206596

Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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Denis Mone
Denis Mone
Accepted Answer
1 week ago #206677

I'm sending access

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206694

Please, allow us some time to check.

Thanks

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Denis Mone
Denis Mone
Accepted Answer
1 week ago #206703

And one more thing. Everything works fine in the backend editor. The problem is only with the frontend editor.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #206741

Please try installing the latest SP Page Builder Pro or SPPB Pro v5.5.7. Before installing, make sure to create a full backup of your site to prevent any data loss.

Thank you.

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