Hi,
I have an issue in the form (Form Builder), it's not working fine, not sending email and the thank you page not appear after click on (Send Message).
Check the link (http://draft.dimondsolidity.com/index.php/en/quotation-price)
Thank you
Staff replied
SP Page Builder
Form Builder - sending issue
5 replies
Ziaul Kabir Staff
Hello,
Thanks for reaching out to us.
Could you please check this documentation from here : https://www.joomshaper.com/documentation/sp-page-builder/form-builder
Please, let me know Is It help or not?
Thanks
MrWebIq Asked this
Hi,
thanks for response,
Actually, based on the documentation, all the setup I did correctlly, but I don't know why it's it's not working, for that I sent all the access information in order to let you go inside my website and check what the issue and try to solve it.
Thank you,
Ziaul Kabir Staff
Hello,
You’ve set your email headers incorrectly. Please check them again.
You assigned the headers as a variable, but they’re not.
Incorrect:
Reply-To: {{[email protected]}}
Reply-name: {{diamond}} {{solidity}}
Cc: {{[email protected]}}Correct:
Reply-To: [email protected]
Reply-name: diamond solidity
Cc: [email protected]Thanks
MrWebIq Asked this
Thank you, it's work fine now, please close this ticket.
Ziaul Kabir Staff
It’s great to hear that your issue has been resolved.
If everything is working fine now, please mark the question as complete by accepting any of our answers.
Thank you!
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