Form Builder - Question | JoomShaper
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Form Builder

O

Oscar

SP Page Builder 1 month ago

Joomla 5.4.0, PHP 8.4.12, SP Page Builder 6.1.0

I’m having an issue with the Form Builder in SP Page Builder. the Email Headers section variables are being ignored.

Additionally, when I set the From Email section to use the form variable {{email}}, the form fails to submit. If I replace it with a static email address, the form works normally.

It seems that Form Builder is preventing the form from replying to the sender’s email.

Could you please check if this is a known issue or if there’s a recommended workaround to make the reply-to address work dynamically?

Thank you.

Oscar

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6 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #208317

Please marked the issue as solved

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #207225

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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O
Oscar
Accepted Answer
1 month ago #207326

I am using the form on the reservation page.

Thank you.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 month ago #208181

Hello Oscar,

Sorry for the inconvenience and the delayed response. I've reviewed your form, and it appears to be functioning correctly on my end. I might be missing something though. Could you please share a screen recording demonstrating the issue you're experiencing? Looking forward to your response.

Best regards

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O
Oscar
Accepted Answer
1 month ago #208286

Hello Atick:

The issue was corrected with the Helix Ultimate Framework 2.2 update.

Thank you.

Oscar

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #208454

It’s great to hear that your issue has been resolved. If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

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