[Locked] Error 1015 - Question | JoomShaper
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[Locked] Error 1015

O

odin

General 2 days ago

Dear Sirs,

I'm having trouble accessing your official website (https://www.joomshaper.com/) and it's displaying the error message "You are being rate limited." I need to introduce Page Builder 6 features to a client today. Please address this as soon as possible.

Error 1015 Ray ID: 99148321b8375706 • 2025-10-20 00:48:54 UTC You are being rate limited

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5 Answers
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 16 hours ago #207502

Tip for the future: Use Opera browser and built-in VPN - and using it visit our site.

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O
odin
Accepted Answer
11 hours ago #207563

Hi Sir,

I use Chrome every day, though your suggestion seems a little inconvenient.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 11 hours ago #207565

If your Chrome has VPN, keep it.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 days ago #207223

Hello Odin,

Thank you for reaching out to us. Could you please try clearing your browser cache and check again, or try accessing it from a different computer or network?

Thank you,

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O
odin
Accepted Answer
20 hours ago #207497

Dear Sir,

I tried many solutions, but I still couldn’t access your official website (https://www.joomshaper.com/) yesterday.

It’s working fine today, but I’m not sure when the issue might happen again.

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