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Upload Error

O

odin

SP Page Builder 11 hours ago

Hi,

I’m unable to upload an image file through the Media interface. Could you please help me check what might be causing the issue?

My PageBuilder version is 6.0.0.

Please find the error screen below: https://upload.cc/i1/2025/10/22/NbZGgH.jpg

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2 Answers
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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 11 hours ago #207564

Hello odin,

Thank you for reporting this issue. Sorry for the inconvenience you're experiencing with the upload error.

To help me investigate this further and find a solution, could you please grant me temporary administrative access to your site?

Before you do, I highly recommend creating a full backup of your site to ensure your data is secure.

Looking forward to your response.

Best regards

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 11 hours ago #207569

Please update to SPPB 6.1.0 (current version!) , clear Joomla cache and try again.

If you have FTP access, delete all extra files from /administrator/cache

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