Staff replied SP Page Builder

upload error

Asked by odin 1 year ago Last activity 1 year ago

Hi,

I’m unable to upload an image file through the Media interface.
Could you please help me check what might be causing the issue?

My PageBuilder version is 6.0.0.

Please find the error screen below:
https://upload.cc/i1/2025/10/22/NbZGgH.jpg

2 replies

Oldest first Newest first Most helpful
Atick Eashrak Shuvo Staff
1 year ago

Hello odin,

Thank you for reporting this issue. Sorry for the inconvenience you're experiencing with the upload error.

To help me investigate this further and find a solution, could you please grant me temporary administrative access to your site?

Before you do, I highly recommend creating a full backup of your site to ensure your data is secure.

Looking forward to your response.

Best regards

Paul Frankowski Senior Staff
1 year ago

Please update to SPPB 6.1.0 (current version!) , clear Joomla cache and try again.

If you have FTP access, delete all extra files from /administrator/cache

Log in to reply.