Hello Roberto Muniz,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my localhost.

Best regards

I can't add it directly here. You have it ready in Akeeba Backup. If you use administrator credentials, you can download it.

Thanks for your allowance. I will take it from your site.