Hello Roberto Muniz,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check it on my localhost.

Best regards

I can't add it directly here. You have it ready in Akeeba Backup. If you use administrator credentials, you can download it.

Thanks for your allowance. I will take it from your site.

Hi Ofi Khan, have you been able to review the problem?

Yes, I have checked and solved it on my localhost. Here is the fixed full site backup (in the hidden content). Please install it on your server. Your issue will be fixed.

What files need to be changed? I've made a lot of changes these days and can't upload a backup.

Okay, then share your database access. Or you can try it yourself. Run these SQL queries. Use your database table prefix instead of #

ALTER TABLE `#__easystore_products` ADD `unit` VARCHAR(10) NULL DEFAULT NULL AFTER `weight`;
ALTER TABLE `#__easystore_product_skus` ADD `unit` VARCHAR(10) NULL DEFAULT NULL AFTER `weight`;
ALTER TABLE `#__easystore_products` ADD `brand_id` INT NULL DEFAULT 0 AFTER `catid`;

Please keep a site backup before using the SQL queries for your safety.

ok, solved. thanks

You are welcome 😊

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2. TrustPilot

This will inspire us to improve.

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