Hello,
I upgraded my website from Joomla 4.4.14 to Joomla 5.4.0 and was using SP Page Builder 3.8.10.
Now, every time I try to update SP Page Builder 6.1.8, the component crashes.
I tried upgrading the pack version by version, and when I get to version 5.0.0, the component crashes again.
I am using PHP 8.3.
Thank you for your assistance.
Jack
Staff replied
SP Page Builder
Problem upgrading SP Page Builder
7 replies
Atick Eashrak Shuvo Staff
Hello DigitM,
Sorry for the inconvenience you're experiencing with the SP Page Builder upgrade. To investigate this further, would you mind if I take a full backup of your site to check the issue on my local machine?
Looking forward to your response.
Best regards
DigitM Asked this
Hello Atick,
Of course you can make a backup of the site for testing purposes.
Thank you in advance for your help.
Jack
Atick Eashrak Shuvo Staff
Hello DigitM,
Sorry you're experiencing issues with the upgrade. I was unable to create a backup beforehand. Would it be possible to share a full site backup with me, if you have one available?
Looking forward to your response.
Best regards
DigitM Asked this
Hello Atick,
As requested, you will find an archive of the site in the link below.
Thank you for your feedback and have a nice day!
Jack
Atick Eashrak Shuvo Staff
Hello DigitM,
Sorry for the inconvenience you're experiencing. The file doesn't seem to be downloading on my end either. Could you please double-check it and let me know how it goes?
Best regards
DigitM Asked this
Hello Atick,
Following your feedback, I tested it again and found that the file may be blocked by Chrome if you use that browser.
Please see the attached screenshot and unblock the download.
Thank you for your feedback.
Atick Eashrak Shuvo Staff
Hello DigitM,
The downloaded file size of 1.3mb is incorrect. Please use https://files.fm/ to share the backup file.
Best regards
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