Truncation does not work in a text block. - Forum | JoomShaper
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Truncation does not work in a text block.

Asked by Kami Hosseinian 1 year ago Last activity 1 year ago

Truncation does not work in a text block.
But if I place a text block in the accordion, it works there.

4 replies

Atick Eashrak Shuvo Staff

Hello Kami Hosseinian,

Thank you for bringing this to our attention. Sorry for the inconvenience you're experiencing with the truncation issue in the Text Block.

To assist you further, could you please grant me temporary administrative access to your site? This will allow me to investigate the issue directly.

Before you provide the credentials, I highly recommend creating a complete backup of your site to ensure data security.

Looking forward to your response.

Best regards

Kami Hosseinian Asked this

It has been taken care of

Atick Eashrak Shuvo Staff

Could you kindly clarify your queries to help me provide you with the best possible assistance?

Kami Hosseinian Asked this

Not quite!
When the text is expanded, no button appears to collapse the text again.
Is it a conceptual mistake?

Atick Eashrak Shuvo Staff

Hello Kami Hosseinian,

Sorry for the inconvenience. Currently, expanding the text is available, but collapsing it again is not.

Best regards

Kami Hosseinian Asked this

Thanks for nothing

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