Truncation does Not Work In A Text Block. - Question | JoomShaper

Truncation does Not Work In A Text Block.

KH

Kami Hosseinian

SP Page Builder 2 months ago

Truncation does not work in a text block. But if I place a text block in the accordion, it works there.

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6 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #208527

Hello Kami Hosseinian,

Thank you for bringing this to our attention. Sorry for the inconvenience you're experiencing with the truncation issue in the Text Block.

To assist you further, could you please grant me temporary administrative access to your site? This will allow me to investigate the issue directly.

Before you provide the credentials, I highly recommend creating a complete backup of your site to ensure data security.

Looking forward to your response.

Best regards

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KH
Kami Hosseinian
Accepted Answer
2 months ago #208528

It has been taken care of

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #208531

Could you kindly clarify your queries to help me provide you with the best possible assistance?

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KH
Kami Hosseinian
Accepted Answer
2 months ago #208532

Not quite!
When the text is expanded, no button appears to collapse the text again. Is it a conceptual mistake?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #208534

Hello Kami Hosseinian,

Sorry for the inconvenience. Currently, expanding the text is available, but collapsing it again is not.

Best regards

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KH
Kami Hosseinian
Accepted Answer
2 months ago #208535

Thanks for nothing

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