Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Hello,

I am currently reviewing the issues you reported. Please make sure to run a backup of your website, as the current index page appears to be missing.

I apologize for any inconvenience this may have caused.

Thank you for your understanding.

Best regards,

Ok i run the backup now, and please help me, because this issue is happening whit all my websites SP PAGE builder.

I ran your site locally and was able to edit and save without any issues. I believe the problem is on your hosting server.

Please share your cPanel access with me through hidden content section.

Thanks!

Ok i send you the access in hidden content

From my end, I see your cPanel url shows 400 error.

Thanks

Try whit this change plz

That's strange, those are the correct credentials, ok can you help me step-by-step instructions to run the site locally please.

Please, check this blog: https://www.joomshaper.com/blog/backup-and-restore-your-joomla-site-with-akeeba-backup

Please, let me know if you need further assistance.

Thanks