Dynamic Content: Collection Custom Fields Problems
gemmajoom
SP Page Builder dynamic content, Collection custom fields:
- File Field: you don't see the extensions to choose from.
- Option Field: there is no possibility to choose more than one option.
- Link Field: How can I display only an icon (which leads to the linked PDF), without seeing the whole URL?
Atick Eashrak Shuvo
Accepted AnswerHello gemmajoom,
Thank you for bringing this to our attention, and sorry for the inconvenience you're experiencing.
The latest version of SP Page Builder allows adding multiple file extensions to the File Field. Please ensure your installation is up to date and try this functionality again. If the issue still persists, please let me know and I will investigate further.
Regarding the Option Field, it currently supports only single selection. Multiple selections are not yet available, but we've noted your feedback and will share it with our development team for future consideration.
To display only an icon for the Link Field, you can add an icon element and insert a space in the "Link Text" field. This will hide the URL text and display only the icon that links to your file. Hope this helps!
Thank you for your understanding and patience.
Best regards
gemmajoom
Accepted Answer-
File Field: I have the latest version, but when I open the drop-down menu to choose the extension, I only get a white box with no extension to choose from.
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Option Field: It's very important to be able to select multiple options at once, because when you have multiple tabs (products, companies, etc.) you need to use search filters, and it's common for a subject to have multiple attributes.
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Link Field: OK
Atick Eashrak Shuvo
Accepted AnswerHello gemmajoom,
Sorry for the inconvenience you're experiencing with the file field. I understand that the extension dropdown is appearing as a blank white box, even with the latest version.
To better understand what's happening on your end, could you please share a screen recording of how it's displaying on your site?
Looking forward to your response.
Best regards
Atick Eashrak Shuvo
Accepted AnswerPlease share the screesort using files.fm
Atick Eashrak Shuvo
Accepted AnswerHi there!
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.
To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.
Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.
Looking forward to your response.
Best regards