Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Here you Go

Please help we haven't been able to update our site for months

You have super admin access.

Please check again now. I didn’t see any of the issues you mentioned.

If you believe the issue is coming from a specific page, please mention the page name.

Thanks.