Google Maps Extension in SP Page Builder isn't loading.
Staff replied
SP Page Builder
Google Maps Isn't Working
20 replies
Ziaul Kabir Staff
Hello,
Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.
Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!
Best regards,
Paul Frankowski Senior Staff
11 months ago
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More details please, share link to screenshot or at least what you see (blank area or map with text "For Developers Only") ??
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Is on that subpage are you using different Google Module, or only our Maps Addon ?
Those are very important questions.
Cesar Garcia Asked this
It has been shared in previous forum requests, I will paste here.
Cesar Garcia Asked this
Here is admin creds, super admin access will be removed in 72 hours.
Paul Frankowski Senior Staff
9 months ago
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We asked you for that 2 months ago, what happended in meantime? Just asking.
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Do you have active/valid working Google Maps API Key? If not, it will not work. Becuase it's a paid google service.
Cesar Garcia Asked this
I Know
Cesar Garcia Asked this
- Nothing, we just updated your extension and paid for a license renewal
- If the map would function, it would function on any page. At the moment we disabled it on all other pages which was difficult because when we try to edit in front end or back end while previewing, we just get a blank white screen.
- Yes, we have even gone through and created a new one to diagnose and troubleshoot if it was the old API key.
We are an IT Support, Web design and Hosting Company. We also provide MSP services, so for anything at all do not hesitate to ask. We respond quicker through our catch all email in the hidden Content.
Paul Frankowski Senior Staff
9 months ago
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In debug console I noticed that message from Google
Google Maps JavaScript API error: ExpiredKeyMapError
so this must be a main reason why addon don't work, but map work as Embed code. You need valid API key, and yes it's paid ! Please read tips from our guide: https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#my-google-map-api-or-google-fonts-api-do-not-work
If you don't want to pay extra $ to Google pocket, use Open Streets Map addon.
Cesar Garcia Asked this
We will recreate again, but this issue arised after an update with your extension. Please stand by
Cesar Garcia Asked this
The key is active and was created Nov 9 2025 I can't attach screenshot but here it is in hidden content.
If you need the current secret I can provide too
Cesar Garcia Asked this
Actually, something changed one second. Applying key, the one in SP page builder was not correct. Changed and checking now.
Cesar Garcia Asked this
Its working, thank you
Paul Frankowski Senior Staff
I told you want I saw in browser console. I don't work in Google to check/confirm API key.
I saw that you udpated API, now works.
Cesar Garcia Asked this
I love you, youre the best
Cesar Garcia Asked this
Does it have functionality to click on our marker and get directions/?
Paul Frankowski Senior Staff
No, it can only display text on marker, but no extras.
In Address Location > Item you can add custom text.
Cesar Garcia Asked this
Aww shucks, what if I rub your tummy. Can you develop it? :D
Cesar Garcia Asked this
And where is this Address location? In the settings there is only an option for the API Key
Cesar Garcia Asked this
Do you see how its almost at our shop but not, can we make it that Daedalus teks pin so when people click it it displays the view on google maps?
Paul Frankowski Senior Staff
9 months ago
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If you need more adv. feature, for "yesterday", check features of Phoca Maps or similar.
I can add to wish-list, but .... only time will tell.
Cesar Garcia Asked this
"Yesterday"? Idk what that means lol. Is Phoca Maps an extension included that I paid for or an addtional overhead I'm going to have to pay for?
Cesar Garcia Asked this
And where is this Address location? In the settings there is only an option for the API Key
Cesar Garcia Asked this
Heading out for the day I have a 8 our travel day possibly omre.
Paul Frankowski Senior Staff
In Google Maps addon setings > Address Location (tab/section) > Edit "Item" then you can add custom text. On YouTube should be old tutorial, we have only text version.
Here, I can help only with our products.
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