Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

1. More details please, share link to screenshot or at least what you see (blank area or map with text "For Developers Only") ??

2. Is on that subpage are you using different Google Module, or only our Maps Addon ?

Those are very important questions.

It has been shared in previous forum requests, I will paste here.

Here is admin creds, super admin access will be removed in 72 hours.

1. We asked you for that 2 months ago, what happended in meantime? Just asking.

2. Do you have active/valid working Google Maps API Key? If not, it will not work. Becuase it's a paid google service.

1. Nothing, we just updated your extension and paid for a license renewal
2. If the map would function, it would function on any page. At the moment we disabled it on all other pages which was difficult because when we try to edit in front end or back end while previewing, we just get a blank white screen.
3. Yes, we have even gone through and created a new one to diagnose and troubleshoot if it was the old API key.

We are an IT Support, Web design and Hosting Company. We also provide MSP services, so for anything at all do not hesitate to ask. We respond quicker through our catch all email in the hidden Content.

In debug console I noticed that message from Google

Google Maps JavaScript API error: ExpiredKeyMapError

so this must be a main reason why addon don't work, but map work as Embed code. You need valid API key, and yes it's paid ! Please read tips from our guide: https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#my-google-map-api-or-google-fonts-api-do-not-work

If you don't want to pay extra $ to Google pocket, use Open Streets Map addon.

We will recreate again, but this issue arised after an update with your extension. Please stand by

The key is active and was created Nov 9 2025 I can't attach screenshot but here it is in hidden content.

If you need the current secret I can provide too

Actually, something changed one second. Applying key, the one in SP page builder was not correct. Changed and checking now.

Its working, thank you

I told you want I saw in browser console. I don't work in Google to check/confirm API key.

I saw that you udpated API, now works.

Does it have functionality to click on our marker and get directions/?

No, it can only display text on marker, but no extras.

In Address Location > Item you can add custom text.

Do you see how its almost at our shop but not, can we make it that Daedalus teks pin so when people click it it displays the view on google maps?

If you need more adv. feature, for "yesterday", check features of Phoca Maps or similar.

I can add to wish-list, but .... only time will tell.

"Yesterday"? Idk what that means lol. Is Phoca Maps an extension included that I paid for or an addtional overhead I'm going to have to pay for?

And where is this Address location? In the settings there is only an option for the API Key

Heading out for the day I have a 8 our travel day possibly omre.

In Google Maps addon setings > Address Location (tab/section) > Edit "Item" then you can add custom text. On YouTube should be old tutorial, we have only text version.

Here, I can help only with our products.