Page Builder Not Showing Module To Edit - Question | JoomShaper

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Page Builder Not Showing Module To Edit

JC

JOSH CRAFT

SP Page Builder 10 months ago

Hello, I'm trying to edit the very top section of this website but the slideshow module isnt showing in SP Page builder. I installed the Lightbox template and on the home page the slideshow is there but when I use the editor it does not show up. Am I missing something or is this a technical issue? The website is norms.hinescreative.com. and again, I'm trying to edit the slideshow at top of page.

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6 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 10 months ago #210436

Hi there!

Sorry for your experience.

Would you please recheck your credentials? I can not login, since it seems incorrect.

Best regards,

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JC
JOSH CRAFT
Accepted Answer
10 months ago #210439

Different credentials sent.

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JC
JOSH CRAFT
Accepted Answer
10 months ago #210479

checking in for solution?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 10 months ago #210501

Hi,

Thanks for the revised access.

I have just checked your Home page in the edit mode and the slideshow is accessible there. Please check the screencast in the hidden content box.

Best regards,

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JC
JOSH CRAFT
Accepted Answer
9 months ago #210868

Thank you for your reply. Somehow that module is showing up now. But my new problem is that I can not edit that page because I'm getting an error message stating "You are not permitted to edit this page because one more user is already checkid-in." (Yes, it says 'checkid-in') How does this get fixed? I'm not sure how to attach photos of the issue

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 9 months ago #213142

Hi,

Please accept my apologies. I can not login to check your new issue anymore. Would you please check this matter and let me know?

Best regards,

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