Page Builder Not Showing Module To Edit - Question | JoomShaper

Page Builder Not Showing Module To Edit

JC

JOSH CRAFT

SP Page Builder 1 month ago

Hello, I'm trying to edit the very top section of this website but the slideshow module isnt showing in SP Page builder. I installed the Lightbox template and on the home page the slideshow is there but when I use the editor it does not show up. Am I missing something or is this a technical issue? The website is norms.hinescreative.com. and again, I'm trying to edit the slideshow at top of page.

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6 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #210436

Hi there!

Sorry for your experience.

Would you please recheck your credentials? I can not login, since it seems incorrect.

Best regards,

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JC
JOSH CRAFT
Accepted Answer
1 month ago #210439

Different credentials sent.

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JC
JOSH CRAFT
Accepted Answer
1 month ago #210479

checking in for solution?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #210501

Hi,

Thanks for the revised access.

I have just checked your Home page in the edit mode and the slideshow is accessible there. Please check the screencast in the hidden content box.

Best regards,

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JC
JOSH CRAFT
Accepted Answer
1 month ago #210868

Thank you for your reply. Somehow that module is showing up now. But my new problem is that I can not edit that page because I'm getting an error message stating "You are not permitted to edit this page because one more user is already checkid-in." (Yes, it says 'checkid-in') How does this get fixed? I'm not sure how to attach photos of the issue

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 weeks ago #213142

Hi,

Please accept my apologies. I can not login to check your new issue anymore. Would you please check this matter and let me know?

Best regards,

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