Error: Cannot Instantiate Abstract Class Joomla\Module\Popular\Administrator\Helper\PopularHelper - Question | JoomShaper
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Error: Cannot Instantiate Abstract Class Joomla\Module\Popular\Administrator\Helper\PopularHelper

LB

Lisa Brandner

Template 1 week ago

There is suddenly the following error message in the backend of my joomla 5.4.1 website : Cannot instantiate abstract class Joomla\Module\Popular\Administrator\Helper\PopularHelper

I created the website one year ago as joomla 5 cms and I use template velvet 1.0.0 togehter with SP Page Builder since that time. SP Page Builder has version 5.7.2 now, template velvet still is in version 1.0.0.

Why do I get this error message now on the cms dashbord ?

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Website
https://fellknaeuel.com/
5 Answers
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 week ago #211208

Hi Lisa,

as I saw that problem is caused by extra plugin that was installed one day and is enabled, not the core one. And that plugin is not J5 ready that's why display error and broke admin area!

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LB
Lisa Brandner
Accepted Answer
1 week ago #211233

see below

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LB
Lisa Brandner
Accepted Answer
1 week ago #211232

But this site always has been a Joomla5 site aund this error is quite new. Isn't it caused by helix frameware or the template itself? Admin area is not really broken. You can use the menues...

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 week ago #211236

In site footer was/is that name, that's why I asked. Really, check yourself.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 1 week ago #211238

I doubt. If you have new versions of our products. Besides more people on forum would ask for help, right.

A Hacker infiltration can also be the reason why a problem appears suddenly.

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