Cannot Instantiate Abstract Class Joomla\cms\factory - Question | JoomShaper

Cannot Instantiate Abstract Class Joomla\cms\factory

K

Kristian

SP Page Builder 1 month ago

Hey there, after updating SP Page Builder, my page is no longer available in the Frontend. I'm getting this message: Cannot instantiate abstract class Joomla\CMS\Factory

In the Backend I am not able to insert my license data. I already tried to install it again, deleting it, installing again, nothing helps. Now I am re-routing my website... that's not a good solution...

Thanks for your help! (and sorry for my english :-)

Kristian

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14 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago

Hi there!

Sorry for the inconvenience.

Please download the latest version from the below link:

https://www.joomshaper.com/downloads/extension/sp-page-builder-pro

And then manually install through Extensions>Manage>Install.

Clear your Joomla and browser chache.

Let me know if it solves the issue for you or not.

Best Regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago

The issue is fixed now. Actually, there was an error in the initial release. You can install or update the current latest version now from the site. Thanks for your patience and feedback.

Best regards

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K
Kristian
Accepted Answer
1 month ago

Now it works... I spent the whole day for searching the Problem...

Thank you very much! A Happy End...

Best regards

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago

Really glad that the issue is solved now:)

You are always welcome.

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Ł
Łukasz
Accepted Answer
1 month ago

Hello, I am attaching to the topic. Same problem on SP Page Builder Lite Version: 3.7.11

Cannot instantiate abstract class Joomla \ CMS \ Factory

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago

Hi Łukasz,

Sorry for your issue.

So, does the manual installation not solves the issue as suggested, please?

Best Regards

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Ł
Łukasz
Accepted Answer
1 month ago

Doesn't solve the problem. There is still a problem.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago

Hi Łukasz,

Would you please open a new post about it with your admin access?

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Ł
Łukasz
Accepted Answer
1 month ago

He's giving me my post. https://www.joomshaper.com/forum/question/4389 Many people have the same problem and you are still asking for administrator access. Please provide technical solutions or repair SP Page Builder Lite Version: 3.7.11.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago

Hi Łukasz,

I think it is fixed now. So would you please try it again and let us know the update?

Regards

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Ł
Łukasz
Accepted Answer
1 month ago

The problem has still not been resolved. Cannot instantiate abstract class Joomla \ CMS \ Factory

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago

Hi,

Sorry to hear that.

I have got confirmation from other users that the issue of the lite version also resolved.

Did you download again from our site the SP Page Builder Lite Version: 3.7.11, please?

https://www.joomshaper.com/downloads/extension/sp-page-builder-free

Best Regards

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Ł
Łukasz
Accepted Answer
1 month ago

That's how it works. You reacted too late to my comment.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago

Glad that all is okay now:)

Yep, the working schedule matters...

Best Regards

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