Cannot Instantiate Abstract Class Joomla\cms\factory - Question | JoomShaper

Cannot Instantiate Abstract Class Joomla\cms\factory

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Łukasz

SP Page Builder 1 year ago

Hello, After updating to SP Page Builder Lite Version: 3.7.11 I get this message.

Cannot instantiate abstract class Joomla \ CMS \ Factory

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23 Answers
Ariba
Ariba
Accepted Answer
Support Agent 1 year ago

Hello

Thank you for your query.

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Ariba
Ariba
Accepted Answer
Support Agent 1 year ago

Can you please try installing it from this link manually instead of updating https://www.joomshaper.com/downloads/extension/sp-page-builder-free

Please let me know if that works.

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Łukasz
Accepted Answer
1 year ago

Yes, I can, but how should I upload it? I have the same problem on both sides.

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Łukasz
Accepted Answer
1 year ago

Did not work.

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Łukasz
Accepted Answer
1 year ago

Can I download the old version Version 3.7.10 until the problem is fixed?

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Łukasz
Accepted Answer
1 year ago
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Ariba
Ariba
Accepted Answer
Support Agent 1 year ago

First, you have to log in to your Joomla admin dashboard using the username and password. The URL to access the administrator page is: www.yourdomain/administrator.

Now go to Extensions>>Install.

Now you have to upload the installation file. You can drag and drop the file or use the "browse for file" button to add the file https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/installation

Are you facing a problem in uploading the installation file?

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Łukasz
Accepted Answer
1 year ago

I have no problem uploading the installation file. I reinstalled the file as you asked me to. Still problem occurs. I gave you a link to the site for you to see. The problem is on the lite version. The pro version works fine.

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Łukasz
Accepted Answer
1 year ago

Ariba, can I count on help?

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Ariba
Ariba
Accepted Answer
Support Agent 1 year ago

Yes you can download the 3.7.10 version for now while i check from my end regarding your issue.

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Łukasz
Accepted Answer
1 year ago

Can you provide a link to this version?

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Ariba
Ariba
Accepted Answer
Support Agent 1 year ago

Can you kindly try again and download the file from the link and install it. Version 3.7.11 works completely fine now. There was an error in the initial release. So you can download the file and install it manually. It should work.

If you still face the same issue, kindly provide me your administrative access here, use the hidden mode to share the log in credentials.

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Łukasz
Accepted Answer
1 year ago

Still not solved the problem. The page has the same error as before. SP Page Builder Lite V3.7.11 does not work manually installed.

The problem is in several pages. I do not grant access to my sites. I am asking for a link to the old version 3.7.10 because I do not have access to it.

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Łukasz
Accepted Answer
1 year ago

Can someone provide the link to SP Page Builder Lite Free Version: 3.7.10?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago

Hello Łukasz

I have shared SP Page Builder Lite 3.7.10. Please check the link in the hidden content box. Let me know when you finish downloading.

Best regards

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Łukasz
Accepted Answer
1 year ago

Thanks to version 3.7.10. When will you repair version 3.7.11?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago

It is fixed now. Please download SP Page Builder 3.7.11 and test it.

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Łukasz
Accepted Answer
1 year ago

The problem has still not been resolved. Cannot instantiate abstract class Joomla \ CMS \ Factory

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago

My apology! Yes, the issue exists. Please allow us some time. We are fixing this.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago

The issue is fixed now. Please download from our site and install again.

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Łukasz
Accepted Answer
1 year ago

Works great :)

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago

You are welcome

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago

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