Hello Areadati s.r.l.,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

Please note that we no longer support Joomla 3, as it is now obsolete. Kindly upgrade to Joomla 4 and check if the issue persists.

Best regards

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