Staff replied SP Page Builder

Class "JFactory" not found

Asked by Klaus Liedtke 10 months ago Last activity 10 months ago

HI,
After update Helix 2.2.2 i got this error when using system/site template stile/mytemplate/edit :

"Class "JFactory" not found"
What can i do?

Regards

1 reply

Paul Frankowski Senior Staff
10 months ago · edited

Hi Klaus,

Please contact with Template developer (AT) or reinstall with older version of template. Your template is not ready for new Helix framework.

Not our Template, so look into Support Policy 8.8.

Evidence
info_3661_2025.jpg

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