Class "JFactory" Not Found - Question | JoomShaper

Class "JFactory" Not Found

LE

Leif Elsborg

Template 5 months ago

I get this fault Class "JFactory" not found, I'm using "shaper_onepage - Default". The template is fresh downloaded. I only use the template, not the quickstart.

Best regards Leif

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11 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 5 months ago #210605

Hello Leif Elsborg,

Thank you for reporting this issue, and I'm sorry for the inconvenience it's causing.

To help resolve the "JFactory" class not found error, could you please grant me temporary administrative access to your site? This will allow me to investigate the problem directly.

Before you provide the credentials, I highly recommend creating a full backup of your site to ensure your data is safe.

Looking forward to your response.

Best regards

0
LE
Leif Elsborg
Accepted Answer
5 months ago #210617

Hi

Se login in hidden Contens

Best regards Leif

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 5 months ago #210618

I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?

Looking forward to your response.

Best regards

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LE
Leif Elsborg
Accepted Answer
5 months ago #210632

Hi

It's working now!

What was the fault?

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 5 months ago #210634

Hello Leif Elsborg,

Sorry for the inconvenience you're experiencing. It appears the Behaviour - Backward Compatibility 6 plugin was disabled, which was causing the "Class "JFactory" Not Found" error. I have now enabled it.

Please marked the issue as solved

Best regards

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Free Worker
Free Worker
Accepted Answer
2 months ago #215877

Hello, i have the same error on joomla 6, the installator need to desactive Behaviour - Backward Compatibility

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E
Ernst
Accepted Answer
1 month ago #219110

Hi, I got same problem, even after enabling the mentioned plugin. To make it work you have to set Classes Aliases in the plugin settings too. Rgrds Ernst

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R
regine
Accepted Answer
1 week ago #222195

Mee to Class "JFactory" not found The Site ist not working. Its a fresh Joomla 6.1. and the template onpage. Where is the “Behaviour – Backward Compatibility 6” plugin? I can't seem to find it.Please help! Best regards

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 days ago #222211

Please create a new forum post regerding your issue

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E
Ernst
Accepted Answer
6 days ago #222289

Hi regine

Go to Systerm > Plugins

Then search for the Behaviour - Backward Compatibility 6 plugin and enable it.

The plugin is around position 7 in the list of plugins sorted in ascending order.

Then cklick on the plugin link. This will open the plugin details page.

There are the Classes Aliases and Include Deprecated Classes options. Set them both to Yes.

At least for me this solved the problem.

Rgrds Ernst

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R
regine
Accepted Answer
5 days ago #222330

Hello, I installed the template and looked for the plugin, but it's not there.

I found it - its german :-). Thanks for the help. Best regards

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