Hello Leif Elsborg,

Thank you for reporting this issue, and I'm sorry for the inconvenience it's causing.

To help resolve the "JFactory" class not found error, could you please grant me temporary administrative access to your site? This will allow me to investigate the problem directly.

Before you provide the credentials, I highly recommend creating a full backup of your site to ensure your data is safe.

Looking forward to your response.

Best regards

I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?

Looking forward to your response.

Best regards

Hi

It's working now!

What was the fault?

Hello Leif Elsborg,

Sorry for the inconvenience you're experiencing. It appears the Behaviour - Backward Compatibility 6 plugin was disabled, which was causing the "Class "JFactory" Not Found" error. I have now enabled it.

Please marked the issue as solved

Best regards