Class JFactory Not Found - Question | JoomShaper

Class JFactory Not Found

K

Kieron

Template 1 month ago

I have installed a new copy of the OnePage template. I get. Class "JFactory" not found the plugin. Behaviour - Backward Compatibility 6 IS turned on Other templates work. Its the Joomla 6 version of the template and I did update it to Joomla 6.1 with same error. Running PHP 8.3

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6 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #213878

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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K
Kieron
Accepted Answer
1 month ago #213879

Login details are below. The site is unpublished so do what you like. Its backed up too. I really need to get working on the project!. Thanks

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K
Kieron
Accepted Answer
1 month ago #213880

Site is backed up!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #213885

Please, check now. I have enable Behaviour - Backward Compatibility 6 -> Classes Aliases and issues resolved.

Thanks

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K
Kieron
Accepted Answer
1 month ago #213942

Should that option not be turned on by default? .... if its necessary and a new install?

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 month ago #213954

For backward compatibility, It's necessary.

Thanks

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