Awaiting an answer SP Page Builder

error after instal: 0 Class Sppagebuilderloadmodule" not found

Asked by Pascal 10 months ago Last activity 10 months ago

I installed com_sppagebuilder_pro_v6.2.0
but get this error:

 0 Class "JoomShaper\Plugin\Content\Sppagebuilderloadmodule\Extension\Sppagebuilderloadmodule" not found

Can't uninstall also

Joomla 5.4.1
php 8.2.29

Regards,
Pas

10 replies

Paul Frankowski Senior Staff

10 months ago

Hi Pascal,

for me it looks like missing plugin folder with files.

Do you want to fix it alone using quickstart package or by me ?

Pascal Asked this

10 months ago

Hi Paul,

Not clear what you mean.
I have a running website and installed com_sppagebuilder_pro_v6.2.0.zip
Just to test some features.
But gave me this error instantly after installation?
Now on every page in backend this error?
0 Class "JoomShaper\Plugin\Content\Sppagebuilderloadmodule\Extension\Sppagebuilderloadmodule" not found

How can I uninstall or disable this, maybe via ftp?

Pascal Asked this

10 months ago

I renamed plugin-content-sppagebuilderloadmodule to make it work again.
How can I remove and reinstall angain without errors?

Paul Frankowski Senior Staff

10 months ago · edited

I installed that version of few sites already, and didn'ty notice that, but sure, I already asked our developer to take a look deeper.

Pascal Asked this

10 months ago

Hi Paul,
I never had this error before.
Could it be a joomla or php issue?
Joomla 5.4.1 php 8.2.29
Do you know how to uninstall and try again?

Regards,
Pas

Paul Frankowski Senior Staff

10 months ago

Me too. I guess, somehow component caused that.

You can disable that plugin from Plugins Manager.

Pascal Asked this

10 months ago

Hi Paul,

Just a quick update;
I uninstalled sppageuilder
Installed (by accident) com_sppagebuilder_free_v5.7.2.zip
This worked without error.
So installed com_sppagebuilder_pro_v5.7.2.zip
But again same error:
0 Class "JoomShaper\Plugin\Content\Sppagebuilderloadmodule\Extension\Sppagebuilderloadmodule" not found

maybe this helps fixing...

Pascal Asked this

10 months ago

Also all pages on frontend give this error:
Class "JoomShaper\Plugin\Content\Sppagebuilderloadmodule\Extension\Sppagebuilderloadmodule" not found

Also helixultimate_template_v2.2.3 was already installed.

Any help would be great.

Paul Frankowski Senior Staff

10 months ago

by now do the same as you did, and I wrote. I informed our developer yesterday

in case of I can come and fix by now using PhocaCommander.

Pascal Asked this

10 months ago

Hi Paul,

Not clear what you mean sorry.
But maybe I know what could be the issue.

I'll explain in private message.
Thanks,
Pascal