Error 0: Class 'Joomla\CMS\Factory' not found - after SP Page Builder installation - Forum | JoomShaper
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Error 0: Class 'Joomla\CMS\Factory' not found - after SP Page Builder installation

Asked by Andriette Ferreira 5 years ago Last activity 5 years ago

I installed the component SP Page Builder on Joomla yesterday. But now it gives me a blue screen with Error 0: Class 'Joomla\CMS\Factory' not found. I cannot access my Joomla Dashboard anymore. I am running Joomla 3.something, cannot even check that right now. How do I fix this?

5 replies

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Ofi Khan Staff
5 years ago

Hello Andriette Ferreira

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Andriette Ferreira Asked this
5 years ago

Please see details

Andriette Ferreira Asked this
5 years ago

Is it possible that I can get a refund on this component that I bought?

Ofi Khan Staff
5 years ago

Please share your FTP details here to check the issue. Use the Hidden Content box to share the credentials. Yes, you can get a refund. But please let us check the issue.

Andriette Ferreira Asked this
5 years ago

Hi, I have asked our IT guy to also look into the problem and have asked the for the FTP details, will share as soon as I receive it.

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