Not Possible To Load Layouts - Question | JoomShaper

Not Possible To Load Layouts

FC

FERNANDO TATO DE LAS CUEVAS

SP Page Builder 1 day ago

Hello Support Team,

I’m experiencing a blocking issue with SP Page Builder.

SP Page Builder cannot import ANY layout, regardless of the file used. Every attempt results in the same generic error:

“something wrong there”

This happens with:

  • Any layout file (simple or complex)
  • Previously working layouts
  • Custom and default layouts

So the issue is not layout-specific.

Environment

  • Joomla: 5.4
  • SP Page Builder: latest
  • Server: Linux VPS

I’ve already cleared cache, disabled compression, and verified permissions.

Could you please advise:

This currently makes SP Page Builder unusable.

Best regards, Fernando Tato de las Cuevas

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1 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 1 day ago #215771

Hi

Thanks for contacting us and sorry for your issue. You can follow this documentation below:

I have/bought the Pro version, but with locked PRO features

It will help you.

-Regards.

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