Form Builder - Question | JoomShaper

Form Builder

NH

Nicoline Harteveld

SP Page Builder 4 hours ago

In my form made with form builder I can not see anything anymore under the tab 'General'. Here i used to see all the fields i made etc. This tab doesnt open anymore. Addon settings and under that are 3 tabs; General, Style and Advanced. The General one doesnt open at all anymore and in this way i am not able to change anything in my form. I have Joomla 5.4.0 sp pagebuilder pro version 6.2.3

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 hours ago #216929

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Note: Don't forget to keep a backup of your site. If possible, create a staging site to check the issue.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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NH
Nicoline Harteveld
Accepted Answer
3 hours ago #216933

I have replied on the email with the details you need to enter.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 hours ago #216934

Can we continue this tomorrow?

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NH
Nicoline Harteveld
Accepted Answer
3 hours ago #216935

yes no problem

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 hours ago #216936

Thank you and let me know the update.

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