Helix Ultimate Presents Get Ignored - Question | JoomShaper

Helix Ultimate Presents Get Ignored

S

Stephan

Helix Framework 23 hours ago

Hello, Since the last Helix Ultimate i have some problems with the Present settings

My settings for e.g. the Top bar are (custom style button is applyed) and i have not changed anything i just updated to the newest version of helix an helixframework:

Background Colour:

24b14b

Text Colour:

ffffff

thats all the same all my Costum Style configs get ignored. Can you please help me?

my testsite: https://test.scruhstorf.de/

0
6 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 23 hours ago #217000

Hello,

Thank you for your message, and we apologize for the inconvenience caused.

This issue usually occurs when SCSS Compile is disabled after updating Helix Ultimate / Helix Framework. Please ensure that SCSS compilation is enabled in your template settings:

Extensions → Templates → Styles → Your Helix template → Advanced → Enable SCSS Compile

You can refer to this screenshot for guidance: https://prnt.sc/tJ6c32kX-Zvm

After enabling it, please save the settings and clear both Joomla and browser cache. Your custom style settings (e.g., Top Bar background and text color) should then be applied correctly.

If the problem persists, please let us know.

0
S
Stephan
Accepted Answer
22 hours ago #217016

ok this solved the problem. But how is the way to go on a production site? In the description it says: "Enable this option will compile all the SCSS files during each load of your website if the SCSS file has been changed or edited. Turn off this option if your site is in production mode."

so on a normal site which is lanched i have to turn it off or on?

0
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 22 hours ago #217021

Hello,

Thank you for your confirmation. We’re glad to hear the issue is resolved.

Regarding production sites: You should enable SCSS Compile while developing or making design changes, as this ensures your style changes are compiled and reflected correctly.

Once your site is finalized and live, we recommend disabling SCSS Compile for production. This improves performance and avoids unnecessary recompilation on page loads.

In short:

  • Development / testing: SCSS Compile = ON
  • Live / production site: SCSS Compile = OFF

After turning it off on a live site, make sure the styles are already compiled and clear the cache to ensure everything displays correctly.

If you need to make future style changes, you can temporarily enable SCSS Compile again, then disable it once the changes are finalized.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 23 hours ago #217001

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

0
S
Stephan
Accepted Answer
22 hours ago #217014

Sure, i have several custom CSS but i also tried it without them - no changes. I have 3 production sites and i don´t want to have the same Problem there. For that i haven´t updated Helix there.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 22 hours ago #217018
  1. Make sure your SCCS compile is enabled
  2. Did you try to use custom css code and does it work?
0