Hello Edze de Boer,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

It seems like an issue with your database. If you allow me, then I would like to take an Akeeba Backup. After that I will check it on my localhost.

Best regardsp

Hi Ofi Khan,

I did a control and repair of the database in cPanel, but that did not solve the problem.

What more do you need from me?

Kind regards, Edze de Boer

Okay, let us try some steps. Please ask your hosting support to increase these values. Also, make sure that you are using MySQL 8.0+ or MariaDB 10.6+

table_open_cache = 4000
table_definition_cache = 4000

Hi there,

I am using MySQL 8.0.43 Hosting company say they will not change the values of table_open_cache and table_definition_cache, because they have never seen a similar problem.

In the meantime the problem still exists.

Kind regards, Edze de Boer

In webshop marmolux-natuursteen.nl/webshop I see this message:

Failed opening required '/home/marmolu1/public_html/administrator/components/com_j2store/helpers/j2store.php' (include_path='.:/opt/alt/php83/usr/share/pear:/opt/alt/php83/usr/share/php:/usr/share/pear:/usr/share/php')

I was able to add a new product with title, description and image. After saving this product I got the above mentioned error in the webshop. There was no error message after saving the product in the administrator.