Fatal Error after Update to 3.7.11 - Forum | JoomShaper
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Fatal Error after Update to 3.7.11

Asked by Sascha Langguth 5 years ago Last activity 5 years ago

After installing the update to version 3.7.11 I got the following error:

0
Cannot instantiate abstract class Joomla\CMS\Factory

I downloaded the latest version from the site and installed it again, but same issue. The other problem is, that I can't see the pro features and there are no fields to enter the key and the email address in the options.

Any idea?

19 replies

Ofi Khan Staff

Hello Sascha Langguth

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Olivier DELORON

I actually got the same mess!
My site is out, I tried to unsetup SP Page Builder and now I can't access the backend either...
Please help, this is urgent.

Muntasir Sakib Staff

Hello Olivier,

Please create a new post and share your administrator access there in the Hidden Content area.

Thanks!

Olivier Frascone

Install again the 3.7.10 to solve the fatal error's problem Olivier DELORON

Olivier DELORON

That's what I intended to but I can't access the backend any more...

Sascha Langguth Asked this

Login to the test site...

Olivier DELORON

What do you mean "test site"?

L. Leijen

Same issue here, solved for now by installing 3.7.10!

  • Linux
  • Mysql (5.5.5-10-MariaDB)
  • PHP 7.4.19 (fpm-fcgi)
  • Apache/2
  • Joomla 3.9.27
  • And with template Melvin.

Don't need help, or sollution. just for your information. Won't update till new release!

Muntasir Sakib Staff

Hello Everyone,

Please download the file from here and install it again.

It will solve the issue.

Thanks!

MBCS LLC

What was the problem?

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