Problems run indexer with plugin smart search sp pagebuilder - Forum | JoomShaper
Staff replied SP Page Builder

Problems run indexer with plugin smart search sp pagebuilder

Asked by Rob Kivit 8 months ago Last activity 8 months ago

Good evening,
an error occurs when running the indexer with plugin smart search sp pagebuilder enabled.
Do you have any suggestions how to fix this

An Error Has Occurred
Incorrect string value: '\xF0\x9F\xA4\xA3Ik...' for column qb401114_robkivitnatuurfotografie.ncolp_finder_links.description at row 1

Thanks!
Kind regards,
Rob

1 reply

Atick Eashrak Shuvo Staff

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Log in to reply.