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Problems Run Indexer With Plugin Smart Search Sp Pagebuilder

RK

Rob Kivit

SP Page Builder 2 weeks ago

Good evening, an error occurs when running the indexer with plugin smart search sp pagebuilder enabled. Do you have any suggestions how to fix this

An Error Has Occurred Incorrect string value: '\xF0\x9F\xA4\xA3Ik...' for column qb401114_robkivitnatuurfotografie.ncolp_finder_links.description at row 1

Thanks! Kind regards, Rob

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 weeks ago #217446

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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