Offcanvas Menu Not Functioning Correctly - Question | JoomShaper

Offcanvas Menu Not Functioning Correctly

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Dominik

Template 2 weeks ago

Hi there

I use the HU2 template. When I minimize the window on my computer and then go to the hamburger menu to click on something, the page “refreshes” and kicks me out of the menu. It's similar in the mobile version. There, I can select two levels, but when I click on the third level, I don't get kicked out of the menu, but it takes me back one level. It's difficult to explain, but I hope I've described it correctly.

www.awo-nbovp.de

Thank you Dominik

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1 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 weeks ago #217833

Hello Dominik,

We apologize for the inconvenience you are experiencing. The behavior you’re seeing is due to the structure of your menu. Most of your parent menu items have links assigned.

In the off-canvas menu (used on mobile and smaller screens), clicking directly on the menu text will navigate to the link. To open the child menu, you need to click on the toggler icon located next to the menu item, as shown here: https://prnt.sc/dvrLOoBnGPNb .

Unfortunately, there is no way to change this behavior. This issue does not occur in the desktop mega menu because hovering over a parent item automatically opens the child menu, whereas in the off-canvas menu you must click the toggler to expand it.

We hope this clarifies the behavior and helps you navigate the menu more easily.

Best regards

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