Frontend Editor Flashing - Question | JoomShaper

Frontend Editor Flashing

GC

Gunnar Carlson

SP Page Builder 1 week ago

Since a couple of days, I have not been able to edit using the System editor. When I open the System editor, the page flashes and reloads once a second, and the only action I can take is to close the editor. Before "something" happened, I had no problems using the system editor. Obviously, something has happened to the site, but I cannot recall having made any change that could trigger this issue.

Joomla 6.0.3 SP Page Builder 6.3 Helix 2.2.4

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7 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 week ago #219167
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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 week ago #219124

Hello Gunnar Carlson,

Apologies for the inconvenience you are experiencing.

To better understand the issue and investigate it accurately, could you please share a short screen recording showing the behavior when you open the System Editor? This will help us identify the root cause more efficiently.

I look forward to your response.

Kind regard

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GC
Gunnar Carlson
Accepted Answer
1 week ago #219155

I gave you logon credentials to my site. Why don't you check yourself? Anyhow, here's a short video:

https://youtu.be/Vt--rBLfGKI

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 week ago #219156

I apologize for the inconvenience. This issue appears to be unusual, as it is not occurring on my end. Please review the screen recording I have shared in the hidden content area for reference. Please mention the browser name you are using.

Best regards

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 1 week ago #219162

We apologize for the inconvenience. After investigation, we found that the issue occurs only on the Firefox browser. Please note that this is not related to SP Page Builder but is a known bug in Joomla 6.0.3 issues.joomla.org/tracker/joomla-cms/46889.

In the meantime, you may continue using Chrome, and we recommend waiting for the official fix from Joomla. We appreciate your patience and understanding.

Best regards

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GC
Gunnar Carlson
Accepted Answer
1 week ago #219166

It seems to occur only in Firefox; in Chrome, I have no issues. I don't have any extensions active in Firefox and can't recall making any recent configuration changes.

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GC
Gunnar Carlson
Accepted Answer
1 week ago #219169

Oh. Thanks for finding that. :-)

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