How to stop / fix image stretch on mobile devices - Forum | JoomShaper
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How to stop / fix image stretch on mobile devices

Asked by Michael 8 months ago Last activity 8 months ago

Hi guys,

We I'm in SPPB in the backend and I select 'mobile view', the image does not stretch which is great, but when I go to the iPhone, the images stretch vetrically to fit the whole image, which makes the image look bad.

Here's a link showing the issue
![https://imgur.com/a/luas6lj]

How can you stop this, to it doesn't strech the images.

The live site address is: ![https://www.countryacres.com.au/]

Thanks for any help in advance !

Cheers!

5 replies

Ziaul Kabir Staff

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Paul Frankowski Senior Staff

Hi Mike,

Problem seems to be from addon settings, there is 400px height value set for Mobile view, that casue that resize.

Michael Asked this

Thanks Paul... but where in the addon edit do I find that parameter?

Ziaul Kabir Staff

The reason the image is stretched on mobile is because a fixed height has been set here:
For example: https://prnt.sc/4V7rfMOoVWMx

On mobile devices, this height is being enforced, which causes the image to stretch to match that value.

To fix this, you can either:
• Remove the fixed height so the image scales naturally
• Or set a responsive height using percentages or auto for mobile views

This will prevent the image from being distorted on smaller screens.

Thanks,

Paul Frankowski Senior Staff

What addon you used there, full name please

Michael Asked this

Slideshow

It's the exactly the same parameters that you have already set in the DEMO site when loaded. I haven't made any edits to this slider.

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