Problem With Template
Alberto Bonello
I’m having an issue with the text display on the bottom section of the website. All of the text in that area is showing in orange, but it should be white.
I already tried clearing the website cache, browser cache, and server cache, but the issue is still showing. When I check the code on the back end, everything appears to be set correctly.
Could you please take a look?
Atick Eashrak Shuvo
Accepted AnswerThank you for bringing this to our attention.
We apologize for the inconvenience you’re experiencing with the text color in the bottom section of your website. To better understand the issue and identify the root cause, could you please share a screenshot highlighting the specific area where the text is appearing in orange?
This will help us review the styling more accurately and provide you with an appropriate solution. We appreciate your cooperation and look forward to resolving this for you promptly.
Alberto Bonello
Accepted AnswerAmazing, thank you. You guys always come through. Love the customer service. Just one question: what was wrong with it so I, if I did something wrong, I could avoid it next time? Thank you for your help.
Atick Eashrak Shuvo
Accepted AnswerThank you for your kind words—we truly appreciate your feedback.
Regarding your question, the issue was caused by a small error in the hard-coded HTML used for styling on your page. Specifically, there was an incorrect closing tag: </em? instead of the correct </em>. This prevented the markup from rendering properly.
You can refer to this screenshot for clarity: https://prnt.sc/OaTDzn612V-V
To avoid similar issues in the future, we recommend carefully reviewing any custom HTML for proper syntax, especially opening and closing tags.
If you need any further assistance, feel free to reach out.