Hello,

Thanks for reaching out to us.

Please clear both your Joomla cache and your browser cache, then refresh the page and try again.

This issue is often caused by outdated or cached JavaScript files. After clearing the cache, also try opening the site in an incognito/private window to rule out browser cache interference.

If the problem persists, please open your browser console and share any additional error messages so we can investigate further.

Kind regards,

https://prnt.sc/dairoUHpaePx

cleare cache and opened in incognito. sharing you the console error. And when trying from frontend, I am unable to add new section.

Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Check once. tried to create a module named Title Regards

Kindly check now. I have updated the SP Page Builder database structure and resolved the issues.

Please verify and confirm.

Thank you.

Working now. Thank you very much.

It’s great to hear that your issue has been resolved. If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!