Unable To Edit In Backend - Question | JoomShaper

Unable To Edit In Backend

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vbangaru

SP Page Builder 2 months ago

Unhandled Runtime Error TypeError: Cannot read properties of undefined (reading 'xl') Please open the browser console for more information!

Call Stack Object.columnWrap (2:162950)

Uo (2:161288)

xs (2:560436)

xl (2:617268)

yc (2:606420)

mc (2:606348)

pc (2:606211)

rc (2:603018)

nc (2:601573)

S (2:674993)

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9 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #223779

It’s great to hear that your issue has been resolved. If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #223749

Hello,

Thanks for reaching out to us.

Please clear both your Joomla cache and your browser cache, then refresh the page and try again.

This issue is often caused by outdated or cached JavaScript files. After clearing the cache, also try opening the site in an incognito/private window to rule out browser cache interference.

If the problem persists, please open your browser console and share any additional error messages so we can investigate further.

Kind regards,

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V
vbangaru
Accepted Answer
2 months ago #223750

https://prnt.sc/dairoUHpaePx

cleare cache and opened in incognito. sharing you the console error. And when trying from frontend, I am unable to add new section.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #223751

Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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V
vbangaru
Accepted Answer
2 months ago #223752

Check once. tried to create a module named Title Regards

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #223757

Kindly check now. I have updated the SP Page Builder database structure and resolved the issues.

Please verify and confirm.

Thank you.

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V
vbangaru
Accepted Answer
2 months ago #223771

Working now. Thank you very much.

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V
vbangaru
Accepted Answer
2 months ago #223992

How to resolve this issue?

When article is linked placement is OK

https://prnt.sc/nvEr24767VU7

But when Pagebuilder Page is linked, the left menu is pushed aside.

https://prnt.sc/bZuq5-BGmdpZ

One more is I actually have sub menu items. https://prnt.sc/LMjG51k81FwK

but they are not visible on the left position... https://prnt.sc/YqZd7XjrXiBq

Can you help me resolve these issues too?? It will be of great help.

And is there any way to display a particular Tag or Category articles instead of Author Articles in the right side of the article? https://prnt.sc/wMqHy4sO8xWW

Even with related articles, I am not getting intended articles of a particular category or Tag.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #223999

Please, create new post for this issues.

Thanks for your understanding.

Best Regards,

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