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Easy Store - User Registration

Asked by Steven Guigou 4 months ago Last activity 4 months ago

Hello

I'm testing the e-commerce platform and its capabilities.

However, I can't register users. If I click on the "Don't have an account?" link on the login page, it gives an error. I've enabled debugging and I'm sharing the error stack that Joomla is throwing. https://files.fm/u/582xs4u6wf

As a side note, I used the nectar_quickstart_j6_v1.0.1 template for installation and purchased the Easy Store license. The component is up to date, and Joomla is updated to 6.1.0. After the quickstart installation, I uninstalled the Virtuemart component because I wasn't going to use it.

Could you help me with this error?

Thanks!

Accepted answer

Marked as the solution
Ziaul Kabir Staff
4 months ago

Please check now.

The issue was caused by the VirtueMart plugins and incorrect .htaccess rewrite rules. I disabled the VirtueMart plugin and added the correct .htaccess configuration.

Thanks!

5 more replies

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Ziaul Kabir Staff
4 months ago

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Steven Guigou Asked this
4 months ago

Hello

OK, I'll keep my login credentials private.

Thanks!

Ziaul Kabir Staff
4 months ago

I tested your site and was not able to reproduce the issues you mentioned.

The page you are referring to is the default 404 error page, which appears when a route does not exist or is incorrect. If debug mode is enabled, you may also see additional error details; otherwise, only the standard 404 page is shown.

Thanks.

Steven Guigou Asked this
4 months ago

Hi

Okay, I understand, thanks for your reply.

But the problem is that since installing the quickstart, it's not possible to register new users from the website/ecommerce frontend. To reproduce the error, simply click on "Login" (top right), then on the login page click on the "Don't have an account?" link, and you'll see the error, It gives a 404 error.

I enabled debugging and attached evidence.

Can you help me?

Thanks!

Steven Guigou Asked this
4 months ago

Excellent, thank you very much!

Ziaul Kabir Staff
4 months ago

You are welcome. We greatly value your opinion and would love to hear your feedback about SP Page Builder. If you could spare a moment, it would mean a lot to us!

You can share your review here:

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