Easy Store - User Registration - Question | JoomShaper

Easy Store - User Registration

SG

Steven Guigou

EasyStore 1 week ago

Hello

I'm testing the e-commerce platform and its capabilities.

However, I can't register users. If I click on the "Don't have an account?" link on the login page, it gives an error. I've enabled debugging and I'm sharing the error stack that Joomla is throwing. https://files.fm/u/582xs4u6wf

As a side note, I used the nectar_quickstart_j6_v1.0.1 template for installation and purchased the Easy Store license. The component is up to date, and Joomla is updated to 6.1.0. After the quickstart installation, I uninstalled the Virtuemart component because I wasn't going to use it.

Could you help me with this error?

Thanks!

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6 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 3 days ago #224696

Please check now.

The issue was caused by the VirtueMart plugins and incorrect .htaccess rewrite rules. I disabled the VirtueMart plugin and added the correct .htaccess configuration.

Thanks!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #224427

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

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SG
Steven Guigou
Accepted Answer
1 week ago #224478

Hello

OK, I'll keep my login credentials private.

Thanks!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #224490

I tested your site and was not able to reproduce the issues you mentioned.

The page you are referring to is the default 404 error page, which appears when a route does not exist or is incorrect. If debug mode is enabled, you may also see additional error details; otherwise, only the standard 404 page is shown.

Thanks.

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SG
Steven Guigou
Accepted Answer
4 days ago #224646

Hi

Okay, I understand, thanks for your reply.

But the problem is that since installing the quickstart, it's not possible to register new users from the website/ecommerce frontend. To reproduce the error, simply click on "Login" (top right), then on the login page click on the "Don't have an account?" link, and you'll see the error, It gives a 404 error.

I enabled debugging and attached evidence.

Can you help me?

Thanks!

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SG
Steven Guigou
Accepted Answer
2 days ago #224745

Excellent, thank you very much!

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