Problems with the form builder.

Toufiq Senior Staff

5 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon.

-Thanks

M

Marcelo Asked this

5 years ago

Hi!

Information is in hidden content.

Thanks!

Toufiq Senior Staff

5 years ago

I have checked your pages and no problem found.

http://i.prntscr.com/wW_e34iLRpyVlfBdig4WRw.png

M

Marcelo Asked this

5 years ago · edited

Hi Toufiq!

The problem is happening in the last session that is hidden.
It only occurs when I edit the form builder.
I made a gif of what is happening.

[https://media.giphy.com/media/mec6k6W9wgOVb9Nc1m/giphy.gif]

Thanks!

Toufiq Senior Staff

5 years ago

Will you please delete the form builder addon and re-insert the addon of form builder. Then check & let me know. Thanks

M

Marcelo Asked this

5 years ago

Unfortunately the problem remains, I deleted the addon and when I started to edit the error came back.

I noticed that the error occurs when I try to change the styles of the fill fields.

Toufiq Senior Staff

5 years ago

Please check this URL.

https://studio35.com.br/component/sppagebuilder/?view=page&id=470

M

Marcelo Asked this

5 years ago

M

Marcelo Asked this

5 years ago

Hi!

Unfortunately the error continues to remain.
Frontend error [https://vimeo.com/564669876]
Backend error [https://vimeo.com/564669826]
Every time I try to edit the form style this happens.

Toufiq Senior Staff

5 years ago

Please check the new contact page

https://prnt.sc/165vc0e