Problems With The Form Builder. - Question | JoomShaper

Problems With The Form Builder.

M

Marcelo

SP Page Builder 1 week ago

Hi! When I click to edit, the sidebar toolbar disappears. This happens on the frontend and the backend.

Can you help me? ![https://prnt.sc/14yczes]

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7 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon.

-Thanks

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M
Marcelo
Accepted Answer
1 week ago

Hi!

Information is in hidden content.

Thanks!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 6 days ago

I have checked your pages and no problem found.

http://i.prntscr.com/wW_e34iLRpyVlfBdig4WRw.png

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M
Marcelo
Accepted Answer
6 days ago

Hi Toufiq!

The problem is happening in the last session that is hidden. It only occurs when I edit the form builder. I made a gif of what is happening.

[https://media.giphy.com/media/mec6k6W9wgOVb9Nc1m/giphy.gif]

Thanks!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 days ago

Will you please delete the form builder addon and re-insert the addon of form builder. Then check & let me know. Thanks

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M
Marcelo
Accepted Answer
3 days ago

Unfortunately the problem remains, I deleted the addon and when I started to edit the error came back.

I noticed that the error occurs when I try to change the styles of the fill fields.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 2 days ago
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