Page has No Description - Question | JoomShaper

Page has No Description

Viktor

Viktor

Helix Framework 2 months ago

Hello, In the helixultimate v2.2.6 template, the "Reset Password" page has no description.

Screenshot: https://disk.yandex.ru/i/aeHUH061xGhVXw

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5 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #225259

I found the issues: Path: JRootcomponents/com_users/forms/reset_request.xml

Correct xml code:

<?xml version="1.0" encoding="UTF-8"?>
<form>
    <fieldset name="default" label="COM_USERS_RESET_REQUEST_LABEL">
        <field
            name="email"
            type="email"
            label="COM_USERS_FIELD_PASSWORD_RESET_LABEL"
            required="true"
            size="30"
            validate="email"
            autocomplete="email"
        />

        <field
            name="captcha"
            type="captcha"
            label="COM_USERS_CAPTCHA_LABEL"
            validate="captcha"
        />
    </fieldset>
</form>

please, check now.

Thanks

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #225241

Hello Viktor,

Thank you for reporting this.

We checked the issue on our end using Helix Ultimate v2.2.6, but the Reset Password page is displaying the description correctly and we were unable to reproduce the problem.

Could you please provide temporary administrator access to your site so we can investigate further? If possible, also let us know whether you have any custom overrides, third-party extensions, or language overrides that might affect the Reset Password page.

We look forward to your response.

Thanks.

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Viktor
Viktor
Accepted Answer
2 months ago #225244

I have several websites, I provide access to the test site.

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Viktor
Viktor
Accepted Answer
2 months ago #225263

Yes, the problem is solved. I'll add this code to other sites. Thank you!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 months ago #225267

You are welcome.

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