Stange Message On Helix Ultimate - Question | JoomShaper

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Stange Message On Helix Ultimate

MH

Matthias Heymann

Template 1 week ago

Hi all, since working with Helix Ultimate since a long time, I havn't seen this message when setting up basics: "Default Layout file is not exists! Please goto to template manager and create a new layout first." Background: Joomla 5.4.6 with an older joomlaplates template, preperation to update to Joomla 6. Uploaded Helix Ultimate and plugin and set as default. Went to template manager > template options, then this message appears on top. Ideas? Best regards Matthias

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4 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #225434

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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MH
Matthias Heymann
Accepted Answer
1 week ago #225436

Admin access in hidden content ;-)

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MH
Matthias Heymann
Accepted Answer
1 week ago #225438

Seems to be a cache problem, as the Astroid framework is still loaded.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #225440

Unassigned all menu from the astroid template.

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