Hi there!

Thanks for reaching out.

Kindly share more detail about the issue along with screencast to understand it better.

Here is the respective documentation link for Helix Ultimate framework:

https://www.joomshaper.com/documentation/helix-framework/menu-navigation#menu-builder

If the doc doesn't help kindly share your admin access in the hidden content box to check the issue for you.

Best regards,

Hi

Yes I saw that documentation. However I was unable to make it happen.

I am trying to enable the mega menu for the Product page in the main menu. On my live site I have it enabled. On this dev site it does not work. Adding credentials in the hidden section.

Appreciate the help.

Hi,

Please accept my apologies.

I wasn't able to access the URL you provided, even when using a VPN.

In the meantime, could you please let us know whether you've updated Helix Ultimate to the latest version? If not, we recommend doing so, as the latest update includes fixes that may resolve the issue you're experiencing.

Please let us know the outcome, and we'll be happy to assist you further.

Best regards,