Issue Deleting Image From Blog Media Tab In Newsberg Template / Joomla 6 - Question | JoomShaper
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Issue Deleting Image From Blog Media Tab In Newsberg Template / Joomla 6

PI

Pediek Ipeirou

Template 6 days ago

Good evening,

I would like your assistance with an issue I am facing while creating a new website.

The website is being built using the Newsberg template with Joomla 6 CMS.

The problem I am experiencing concerns the deletion of an image when creating a new article, as well as when editing an existing article, from the Blog Media tab. The system returns the message “Delete failed.”

The process fails even when the new article I am creating has not yet been saved and I simply want to change the image.

Thank you very much in advance for your help.

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5 Answers
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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 6 days ago #228080

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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PI
Pediek Ipeirou
Accepted Answer
5 days ago #228190

Hi,

To access the administrator account, please use the following credentials.

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 5 days ago #228204

Please provide the site url

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PI
Pediek Ipeirou
Accepted Answer
5 days ago #228215

You are so right! :)

http://pdeipeir.pde.sch.gr/

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PI
Pediek Ipeirou
Accepted Answer
1 day ago #228574

Good morning,

Have you had the opportunity to look into the issue we reported?

Were you able to access the system and investigate the problem?

I look forward to your assistance.

Kind regards,

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