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fabrice

Template 5 days ago

Hello, I don't understand why the square logo appears in black at the top of this section. Can you help me?

https://www.bordescudoscharpente.fr/index.php/nos-avant-apres

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10 Answers
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Toufiq
Toufiq
Accepted Answer
Senior Staff 5 days ago #228198

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. Please make sure that your retina logo image size is double from regular logo image size.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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F
fabrice
Accepted Answer
5 days ago #228272

It is, I've verified : The logo size is 120 px The retina size is240 px It appears correctly everywhere. Example : https://www.bordescudoscharpente.fr/index.php/nos-savoir-faire/charpente or https://www.bordescudoscharpente.fr/index.php/nos-savoir-faire/isolation or https://www.bordescudoscharpente.fr/index.php/nos-savoir-faire/menuiserie-bardage

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Toufiq
Toufiq
Accepted Answer
Senior Staff 5 days ago #228274

Logo displayed fine on my macbook.

https://prnt.sc/q4QrJvdDbCsd

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fabrice
Accepted Answer
5 days ago #228278

You viewed the wrong link ... it's this one : https://www.bordescudoscharpente.fr/index.php/nos-avant-apres

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Toufiq
Toufiq
Accepted Answer
Senior Staff 5 days ago #228285

https://prnt.sc/OHp3COE7NqrF

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F
fabrice
Accepted Answer
5 days ago #228290

It's normal for the link not to work because we recently implemented geo-blocking. So here's a screenshot

https://freeimage.host/i/C0xxywN

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Toufiq
Toufiq
Accepted Answer
Senior Staff 5 days ago #228295

Add this css code inside the custom.css file. 

.header-style-2 #sp-header .logo img {
    filter: initial;
}

or 

.header-style-2 #sp-header .logo img {
    filter: initial !important;
}
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F
fabrice
Accepted Answer
4 days ago #228320

You're amazing : thank you Toufiq, your first solution works !

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 days ago #228327

You are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.

To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.

As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.

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We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.

Best regards,

Toufiqur Rahman

Team Lead, Tech Support (JoomShaper)

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