Pagebuilder Error Message - Question | JoomShaper

Pagebuilder Error Message

J

joflatz

SP Page Builder 1 month ago

After Installing one of your Teplates - my joomlabackend shows an error in the sp pagebuilder extension

One Problem • Table 'wnqkj_sppagebuilder_versions' does not exist. (From file 6.3.1.sql.) • 65 database changes were checked. • 43 database changes did not alter table structure and were skipped.

Can you provide me with some information how I can solve this problem. It is rahter urgendt because I have to show my adapted designs to my costomer

kind regrards from austria

joe

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2 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #228250

Hi Joe,

Thanks for reaching out.

Sorry to hear about the issue.

Please take a full backup of your website first.

Then, try uninstalling all instances of SP Page Builder from your site and reinstalling a freshly downloaded copy through System → Install → Extensions. This usually resolves issues caused by missing database tables.

If the problem persists, it may be because the installer cannot find the missing table. In that case, creating a basic (dummy) version of the missing #__sppagebuilder_versions table manually can allow the installer to recognize its existence and complete the installation properly.

You may check the related post from here:

https://www.joomshaper.com/forum/question/45311

If you're still unable to resolve the issue, please share FTP/database access so we can investigate it further.

Best regards,

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 1 month ago #230663

Hello,

I haven’t heard back from you regarding this issue. Could you please confirm if everything is working fine now? If so, kindly accept the most helpful answer to close the post.

Best regards,

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