Custom CSS HS After Helix 2.2.9 Update - Question | JoomShaper

Custom CSS HS After Helix 2.2.9 Update

OD

Olivier DELORON

Helix Framework 2 weeks ago

Hi there,

Once again, after updating Helix, my CSS is out...

Peculiar thing this time: only one page of my site is broken!

Can you help me to resolve that, or share a download link of Helix 2.2.8 in order to downgrade while you're editing on patch?

Regards

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10 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 weeks ago #229870

Hi there,

Sorry for your experience.

Could you please provide the URL of the affected page along with temporary Joomla administrator access so we can investigate the issue further?

Also, could you please let us know which CSS is affected after the update? If possible, please share a screenshot highlighting the issue.

We'll investigate the problem and, if it's confirmed to be a bug in the latest release, we'll forward it to our development team for a fix.

Best regards,

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OD
Olivier DELORON
Accepted Answer
2 weeks ago #229873

Thanks for your quick reply.

Please find below in hidden content the URL; currently all pages are now down...

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OD
Olivier DELORON
Accepted Answer
2 weeks ago #229879

In the meaning time, could you please give me access to a download link of Helix Ultimate 2.2.8, please?

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 weeks ago #229892

May I have Admin access, please?

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OD
Olivier DELORON
Accepted Answer
2 weeks ago #229899

Please find in hidden content...

Beware, the site is in production.

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OD
Olivier DELORON
Accepted Answer
2 weeks ago #229928

Still not connected for one hour...

Can you please give me the HU 2.2.8 installer file.

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J
Justin
Accepted Answer
2 weeks ago #229980

Same issue when testing on my localhost (a J3 site with helix ultimate when trying to apply the security fix related updates) ... everything in the 'Custom Code' box disappears when saving and closing.

As a sidenote, when upgrading from J3 to J5/J6, I noticed a bug where custom code like 'link' turns into 'l-ink' after saving template settings in Helix Ultimate

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 weeks ago #230062

Hi @Justin,

Could you please create a new support topic for this specific issue and include temporary Joomla administrator access? This will allow us to investigate the issue directly on your site without mixing it with the original topic.

Best regards,

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OD
Olivier DELORON
Accepted Answer
2 weeks ago #230004

As for me, the problem has been resolved (without any help or intervention from Joomshaper) by switching on then off the "Compile SCSS to CSS" in the advanced options of the template styles...

Maybe it could help.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 weeks ago #230049

Hi @Olivier DELORON,

Sorry for the delayed response. However, I'm glad that your issue has been resolved already.

Have a nice day!

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