Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Could you share a screenshot highlighting the desired result? Please indicate how you would like the header image to appear and which section of the image is currently being cropped.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Hi Ziaul Thanks for the quick reply Access will be available immediately!

You can see how the bar looks on the current site - and how it should look on the new one - here>

There is some other problems:

I have created a section (INTRANET), where access is only possible with a login. In there I would like to have a different color on the menu section on the left - from Blue: #7890b8 to Gray: #bbbdbe. But if I change the color - it will be global and that is not the point. Therefore I have created a copy of my template style and associated this style to my INTRANET. Unfortunately it does not work - the color does not change!

Mobile version are not working ?

Can I remove the white bar at the bottom on all pages -> ?

I also have a question about this page, where I have an SP Easy Image Gallery -> https://ny.andelsboligforening-kildebakken.dk/index.php/galleri?catid=12. I am missing some margins ->

I look forward to hearing from you Charlotte

Hello,

I added some css here JRoot/templates/shaper_fixter/css/custom.css and I think maximum of your issues is resolved.

Here is the css:

.view-article footer#sp-footer {
    position: fixed;
    bottom: 0;
    right: 0;
    left: 0;
}
.sp-page-title {
    background-attachment: initial !important;
}
body.ltr.offcanvs-position-right .body-wrapper {
    height: 100vh;
}
body.ltr.offcanvs-position-right .body-wrapper .body-innerwrapper{
  height: 100%;
}
.com_speasyimagegallery .speasyimagegallery-albums {
    margin-top: 20px;
}
@media (max-width: 991px) {
.view-article footer#sp-footer {
    position: fixed;
}
  }

@media (max-width: 768px) {
    .sp-page-title {
        margin-top: 0 !important;
    }
}

For menu color: Instead of using a separate template style, you can create a separate menu module for the INTRANET, assign it only to the logged-in pages, and apply a custom CSS class to give it the gray color without affecting the rest of the website. You may use AI for assistance for this specific customizations.

Thanks

For Database issues please follow this post: https://www.joomshaper.com/forum/question/45311

Thanks

Hi I can't see any changes in the header image ? And I still can't forward my email address in my footer to an email program - even though I use "mailto:"

When I have imported the file "mzr5i_sppagebuilder_versions.sql" I get this message:

Fejl SQL-forespørgsel: Kopi

-- Constraints for dumped tables

-- -- Constraints for table mzr5i_sppagebuilder_versions

ALTER TABLE mzr5i_sppagebuilder_versions ADD CONSTRAINT fk_sppagebuilder_versions_page FOREIGN KEY (page_id) REFERENCES mzr5i_sppagebuilder (id) ON DELETE CASCADE ON UPDATE CASCADE; MySQL returnerede: Dokumentation

1824 - Failed to open the referenced table 'mzr5i_sppagebuilder'

Hello,

Thank you for your update.

Regarding the header image, could you please share a screenshot or an example of how you would like it to look? This will help us better understand the changes you're expecting.

As for the footer email link, I tested it on my end and the mailto: link is working correctly. Could you please share a short screen recording of the issue?

Regarding the SQL import error, it appears that the table prefix in the SQL file does not match your database prefix. Please update the table prefix in the SQL file to match the prefix used in your database, and then try importing it again.

Thank you, and I look forward to your reply.

Best regards,

I did that the other day - but I'll be glad to do it again:

You can see how the bar looks on the current site - and how it should look on the new one - here>

I changed the prefix - but I still get an error message ?

My footer looks like this on several pages - why does it do that?> ?

Please, check now. haeder image and footer issues.

For table issues, please share your PhpMyAdmin access.

Thanks

I can't see the website now?

Please, check hidden content.

Thanks.

Strange ?

The page has disappeared - both on mobile and desktop! What's is going on ?

Now the page is visible and accessible again - at least on computer. But the subpages cannot be accessed on mobile?

And the database problem is still not solved?

I don't understand what you mean, please, check hidden content again.

Thanks

I don't know what you don't understand?

This is what I see of the website on mobile

From my end, your site is ok: https://prnt.sc/SKsweHPWkMjE

Thanks

Where do I check hidden content ?

The database problem is still an issue ?

Hi,

I couldn't find the database andelsboligforening_kildebakken_dk_db for the website ny.andelsboligforening-kildebakken.dk in the Simply.com MySQL panel: https://mysql.simply.com.

please, give me correct phpmyadmin url.

Thanks

I've sent the MySQL-database acces ! Can't you use it? There is access to other logins on my web hotel with several other websites - so I can't just give access that way?

It may be that the mobile site works the first time you visit the front page - but if you go to the subpages it disappears.

Please, re-check your credentials, It's seems to be wrong.

Thanks

Check hidden content, I share a screenshot.

Thanks

Either I don't understand what you mean at all?? Or is it the other way around?

But anyway - I see the same thing as your screenshot the FIRST time I go to the website on my mobile. When I then click on a subpage - the page disappears! It's checked on two different iphones

To fix database issues, follow these steps:

1. Log in to phpMyAdmin.

2. Select your Joomla database from the left sidebar.

3. Search for the table sppagebuilder_versions.

4. Check the table prefix. For example:

   • ✅ jos_sppagebuilder_versions
   • ✅ abc_sppagebuilder_versions
   • ❌ andel_sppagebuilder_versions (if your site uses a different prefix)

If the table exists with a different prefix and you need to rename it to andel_sppagebuilder_versions, run the following SQL command (replace yourprefix_ with the current prefix):

RENAME TABLE `yourprefix_sppagebuilder_versions`
TO `andel_sppagebuilder_versions`;

Example:

If the current table is:

jos_sppagebuilder_versions

Run:

RENAME TABLE `jos_sppagebuilder_versions`
TO `andel_sppagebuilder_versions`;

Thanks

There is no table called _sppagebuilder_versions at all

Unzip it and directly import this table. andel_sppagebuilder_versions.sql.zip Thanks

NOW IT WORKED!!

Now we just need to get the mobile version under control 🙏

On my phone and my colleague’s phone, all pages are loading correctly without any loading issues.

Please check again. If the issue occurs only on specific pages, please share the page URLs so we can investigate further.

Thanks!

Yes - they does now ! Because I got help from another supporter yesterday and disabled Preloader

It’s great to hear that your issue has been resolved. If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!