Not Able To Select A Filed Source In Dynamic Content - Question | JoomShaper
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Not Able To Select A Filed Source In Dynamic Content

MM

marcello marelli

SP Page Builder 2 weeks ago

Hi,

I have an issue with the dynamic content. When building any page, I added dynamic content elements. After a few seconds of waiting, the “select a field source” menu appears in the settings, but it's not clickable, and I cannot select anything.

I tried different browsers, reinstalled SP Page Builder, and cleared the cache, but nothing works. It worked smoothly and without problems yesterday.

Any idea?

Thanks

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Website
https://www.scitec.cnr.it/
3 Answers
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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #231980

Hello,

I apologize for the delayed response.

Yes, I think you’ve identified the issue. I hope it will be resolved this way.

If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 2 weeks ago #231566

Hello,

Thanks for reaching out to us.

Could you please make this user a Super User so I can investigate the issue directly? Alternatively, you can share an Akeeba Backup file with me.

Initially, it seems that the issue may be server-related. Once I have access, I’ll investigate further and identify what is causing the problem.

Please let me know once you’ve shared the access details or backup file.

Best regards,

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MM
marcello marelli
Accepted Answer
2 weeks ago #231847

Hi, seems that the problem was related to a reference that I add to a dynamic collection. I remove it and the system seem to me to work normally. I'll test it.

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