Hi,

Thank you for reaching out, and I apologize for the inconvenience this issue has caused.

To resolve this, please try manually downloading the latest package directly from our extensions page:

https://www.joomshaper.com/downloads/extension

https://prnt.sc/P0LvPk1bXg6H

I have downloaded it from here and then installed it; it seems to be working on my end. Please check the screenshot below:

https://prnt.sc/tizzshj9JxOA

After installing the file, please ensure you clear both your Joomla cache and browser cache to ensure all changes take effect properly.

Please let us know if you need any further assistance!

-Regards.

Hi Claudia,

Please read guide from : https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#after-the-sp-page-builder-update-i-have-the-lite-version-not-pro

it will help you fix it for now & future

Hi,

Is this solved now? If yes, you can then close this post by accepting the answer.