1064 Error
DE
Dan Ellmore
On my clients site lincsbirdclub.co.uk - when anyone goes to log in on the site they get this error : but it does log them in.
1064 You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near '>= UTC_TIMESTAMP()))' at line 4
can you advise please?
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Toufiq
Accepted AnswerHi there,
Thank you for reaching out, and I apologize for any inconvenience caused.
Could you please provide a few more details so we can investigate this further?
- When did the issue start occurring?
- Did you install or update any extensions before the issue appeared?
- How long was everything working correctly before this issue occurred?
- Do you have a backup of the website from a time when everything was working properly?
Once we have this information, we can investigate the issue more effectively.
Best regards,
Toufiqur Rahman (Team Lead, Support)
DE
Dan Ellmore
Accepted AnswerHi Toufiqur,
The site has run fine for a number of years, the problem was only noticed yesterday so we are not sure how long it has been there. We updated our back up yesterday so this will have the fault still sadly.
We may have an older backup but this will have out of date memberships in it (Membership Pro) thanks
Dan
DE
Dan Ellmore
Accepted AnswerJoomla and all extenions are kept up to date.
thanks
Dan
DE
Dan Ellmore
Accepted AnswerYes - everything was up todate before you recommended updating so this has not solved the issue.
thanks
DE
Dan Ellmore
Accepted AnswerThank you - this is below
DE
Dan Ellmore
Accepted AnswerThanks we are not able to disabled the membership dystem as this is the whole purpose for the website - I will contact the Membership Pro extenison builders
thanks for your help
Dan
Toufiq
Accepted AnswerYou are most welcome! We appreciate your feedback and are delighted to hear that you're satisfied with our service.
To officially close this forum post, mark it as accepted. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us.
As for writing a review about our product and support quality, we would greatly appreciate it! Your feedback helps us improve and serves as a valuable reference for others. Please take a moment to share your thoughts about your experience with our product and the support you received. Your input is valuable to us and the community. Thank you in advance for your time and support.
We're here to assist you with any further questions or requests you may have. Once again, thank you for choosing our product and for being a part of our community.
Best regards,
Toufiqur Rahman
Team Lead, Tech Support (JoomShaper)