Thumb Slider - Question | JoomShaper

Thumb Slider

T

tapa

Extension 2 years ago

hello, since I followed the helhelp to fix the problem of loading thumb slider image by changing the file site.php and admin.php, I have problems with the thumb slider module:

  • titles on small thumbnails do not appear
  • there is no animation on the small thumbnails of the slider when you hover
  • I no longer have the different colours on the small thumbnail the template i use is "empire"
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15 Answers
Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #22102

Hello there,

Please share your login credentials in the Hidden Content area as we cannot access the site with the given URL.

Thanks!

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T
tapa
Accepted Answer
2 years ago #22152

done. i send it

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T
tapa
Accepted Answer
2 years ago #22153

okdone

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T
tapa
Accepted Answer
2 years ago #22201

do you have access to the site ?

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #22288

Hello there,

Please give us the proper administrator access and website URL access in the Hidden Content area, we cannot login with the given credentials.

Thanks!

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T
tapa
Accepted Answer
2 years ago #22316

here are the credentials for the back office, see hidden content

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T
tapa
Accepted Answer
2 years ago #22326

it's work ?

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T
tapa
Accepted Answer
2 years ago #22337

????

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #22397

Hello there,

I have checked your site, even created a test page and scrutinize that as well but I am sorry to say I haven't found any problem there with the addon.

Please check at your end and share a videocast with us if the issue persists.

Thanks!

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T
tapa
Accepted Answer
2 years ago #22458

good evening, I am not satisfied by your it answer in the forum when he say there is no problem, indeed, the problem is real with thumb slider, I even posted screenshots (see attached file)

  • no animation
  • no colors on miniature images
  • no text on thumbnail images
  • the template dont work like the demo i send with the first message a screen shot
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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #22480

Hello there,

I am sorry to say but I haven't found any screenshots anywhere. Please share the screenshots or videocasts with us again if possible.

Thanks!

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T
tapa
Accepted Answer
2 years ago #22490

Hi give me amail adress ,i cant send you picture with your chat. i dont now why. itdont work

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T
tapa
Accepted Answer
2 years ago #22491

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 2 years ago #22585

Hello there,

You use unnecessary custom CSS inside the thumb slider addon. Please change those to default and it will work hopefully.

See the screenshot in the Hidden Content area for a better understanding.

Thanks!

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T
tapa
Accepted Answer
2 years ago #22696

Hi, I took that code out a long time ago and nothing works. Look at the template "empire" and look at my site, you see that the slider does not behave the same.

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