Sp Page Builder Pro, Doesn't Load On Frontend (infinite Loading Logo)
Alex
Hello,
I have a problem with the SP Page Builder Pro : i am trying to edit a page or a module in frontend but cannot load the page in frontend (infinite loading logo) :(
I tried with different templates (Ultimate, protostar ...), same problem... Everything is updated (Joomla and Sp Page Builder) Joomla 3.9.27 Version: 3.7.12 PHP: 7.3.28 (Same pb witch 7.4.19)
I have another site that is running on the same server with the same environment. Everything is OK
Thanks for your help, Sp Page Builder is a good product and I don't understand what is blocking loading and where does this very disappointing problem come from?
Toufiq
Accepted AnswerHi there,
Thanks for contacting us. Sorry for the inconvenience. If you give me a chance to investigate your issue, then I will check & get back to you soon. To check your issue i need your site administrator credential. Will you please share your site credential via the hidden content area?
-Thanks
Alex
Accepted AnswerHello Toufiq Thank you for your quick reply.
I have just created an administrator access for you.
Toufiq
Accepted AnswerHi there,
Thanks for contacting us. I have find out the solution. The Folcomedia - Plugin use cookies alert plugin was occurred the problem. Now the Folcomedia - Plugin use cookies alert disabled and works fine front end editing.
Will you spend some time to write a review here. It would be very helpful for us.
https://extensions.joomla.org/extension/sp-page-builder/
https://www.trustpilot.com/review/joomshaper.com
-Thanks
Alex
Accepted AnswerThank you Toufiq for your investigation. Indeed there was a problem with Folcomedia. Of course ! Sorry to bother you with this. I take this opportunity to thank you for Sp Page Builder which is a great tool when you are a graphic designer and love Joomla. (There is still some left :) )
Toufiq
Accepted AnswerWill you please spend some time for write a review about us