Problem Written On Safari Barber Template - Question | JoomShaper

Problem Written On Safari Barber Template

G

Giacomo

Template 2 years ago

Hi, I'm writing to you cause I've a problem with a text not appearing on safari browser. Using all other browsers (firefox and chrome) the text does appear. Could you help me to solve this problem? thanks

best regards

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14 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #22535

Hello Giacomo

I have checked your site from Safari and it is working fine. Please check the below screenshot.

Screenshot at Jun 28 09-55-55.png

Best regards

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G
Giacomo
Accepted Answer
2 years ago #22983

hi Ofi, it is so strange. I can't see the written on my Mac, iPhone and iPad. Do you know the reason?

thanks for your help best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #23025

Sorry, I also have no clue. I can see this on mac.

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G
Giacomo
Accepted Answer
2 years ago #23377

Hi ofi, it is so strange. I don't see on my devices

thanks best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #23438

Please check that you have the updated version of the browsers. Or try other devices to check.

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G
Giacomo
Accepted Answer
2 years ago #23540

Hi Ofi i have Mac Os 11.4 and safari 14.1.1, on my ipad and iphone i have ios 14.6

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G
Giacomo
Accepted Answer
2 years ago #24516

hi ofi i tried with my iphone and my mac and my ipad but i doesn't work

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #24782

This issue is a bit strange. Please check your site on Google Chrome or other browsers on Mac. I want to confirm that the issue is only on Safari or Mac.

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G
Giacomo
Accepted Answer
2 years ago #24792

if i use google chrome on my devices it works, the problem ia only on Safari

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #24821

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

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G
Giacomo
Accepted Answer
2 years ago #25082

yes of course

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #25199

Thanks for the access. There is one finding. If you select any text on Safari, then the LUIC text is visible. Please allow us some time to find the solution.

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G
Giacomo
Accepted Answer
2 years ago #25259

yeah, if you select the text, it is visible. it's so strange. yeah i will wait. thanks

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G
Giacomo
Accepted Answer
2 years ago #26070

hi Ofi, there are some problems?

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