Hello there,

Please share your administrator access with us in the Hidden Content area so that we can fix the issue.

Thanks!

Shared requested access information.

Hello. I haven't heard back anything about this in a couple days. Just following up.

Please advise. Thanks.

I'd like to add a +1 for a solution to this please. I have applied Barber v2.00 to a copy of a client site that was running quite happily, and now I cannot access the template config settings.

An error has occurred.

0 Call to a member function asXML() on null 

Just adding another bump to this.

It's now been 4 days that I've submitted the requested information to access my admin dashboard to fix this issue and the credentials to login have yet to be used.

Please advise.

Hello Melissa,

My sincere apology for the late reply.

I am sorry to say but I cannot access your administrator panel with the given credentials. Please give us the proper credential.

Thanks!

Muntasir I just tried the credentials I sent and it logged me in just fine. Please retry with given credentials making sure there are no spaces and correct symbols are used.

I have the same issue, can someone provide the solution please or implement the fix on my development site please? I have attached the credentials.

Thanks!

I can now access the Helix template configuration. My issue seems to be solved. Thank you.

Can somebody post the solution because I've got the same problem.

AJones I think the solution is in this post: https://www.joomshaper.com/forum/question/7209#qa-answer-35953

Many thanks Melissa......that's sorted it!